1. Steel Rebar Bending Machine Consumable Parts Policy
https://ghmmachine.com/product/p42-steel-bar-bending-machine/
Steel Rebar Bending Machine Consumable parts are components subject to regular wear and tear during normal machine operation. These typically include:
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Bending dies (bending cores)
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Transmission belts and gears
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Bearings
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Hydraulic seal rings
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Electrical switches and contactors
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Lubrication system elements
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Not covered: Consumables are not covered under standard warranty due to expected wear.
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Exception: If consumables fail due to manufacturing defects (not caused by misuse), free replacement may be available during the warranty period.
Replacement and Purchase:
Manufacturers or authorized dealers should provide genuine spare parts. Use of original parts is recommended for performance and safety. Discounted maintenance kits may be offered.
2. Machine Warranty Policy
Warranty Duration:
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Standard warranty: 12 to 24 months from delivery or commissioning date.
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Extended coverage: Key components such as hydraulic pumps or motors may be covered for up to 36 months.
Coverage Includes:
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Manufacturing or material defects under normal use and maintenance.
Exclusions:
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Misuse, overloading, or failure to follow the operation manual
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Damage from natural disasters or unauthorized modifications
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Lack of routine maintenance (e.g., lubrication negligence)
Claim Process:
Users must submit proof of purchase, serial number, and fault details. Response time is typically 24–72 hours. Repairs during warranty are free (parts and labor), though transport costs may apply.
3. Post-Warranty Service
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Repair services are available for a fee (parts + labor).
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Extended warranty plans may be offered.
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Lifetime technical support is provided for fault diagnosis and guidance.
